System Requirements and Product Compatibility

Loftware Print Server®

Operating Systems Compatibility
LPS Version	WIN 7 Pro	WIN Vista Business	WIN XP Pro	WIN 2000	WIN 2008 Server	WIN 2003 Server	WIN 2000 Server
9.7		(SP2)	(SP3)		(SP2)	(SP2)
9.6			(SP3)	(SP4)		(SP2)	(SP2)
9.5
9.1
9.0
8.4
8.3
8.1
8.0
7.3*
7.2*
7.1*
7.0*

NOTE:
•   * Loftware Print Server® versions 7.x and earlier are no longer supported.
•    Loftware Print Server® is not supported on 64 bit operating systems at this time.

Loftware Label Manager®

Operating Systems Compatibility
LLM Version	WIN 7 Pro	WIN Vista Business	WIN XP Pro	WIN 2000	WIN 2008 Server	WIN 2003 Server	WIN 2000 Server
9.7		(SP2)	(SP3)		(SP2)	(SP2)
9.6			(SP3)	(SP4)		(SP2)	(SP2)
9.5
9.1
9.0
8.4
8.3
8.1
8.0
7.3*
7.2*
7.1*
7.0*

NOTE:
•   * Loftware Label Manager® versions 7.x and earlier are no longer supported.
•    Loftware Label Manager® is not supported on 64 bit operating systems at this time.

Loftware Connector® for SAP® Applications

Operating Systems Compatibility
Connector for SAP Version	WIN 7 Pro	WIN Vista Business	WIN XP Pro	WIN 2000	WIN 2008 Server	WIN 2003 Server	WIN 2000 Server
1.5
1.1

NOTE:
•    Loftware Connector® for SAP® requires LPS Premier 9.1 or later.
•    Loftware Connector® for SAP® is not supported on 64 bit operating systems at this time.
•    The following are the prerequisites for Loftware Connector® for SAP®
      –  Microsoft IIS server
      –  .Net 2.0
•    See LPS and Connectors Product Compatibility table for LPS compatibility

Loftware Connector® for ORACLE®

•    Loftware Connector® for ORACLE requires LPS Premier 8.1 or later.
•    Loftware Connector® for ORACLE® is supported on ORACLE® supported operating systems only.
•    The following are the prerequisites for Loftware Connector® for ORACLE®
      –  ORACLE 8.1.7 or higher
      –  J2SE 1.4 or higher
•    See LPS and Connectors Product Compatibility table for LPS compatibility

Loftware Connector® for JAVA

•    Loftware Connector® for JAVA requires LPS Premier 8.4 or later.
•    The following are the prerequisites for Loftware Connector® for JAVA
      –  JDK 1.5 or 1.6
      –  PostgreSQL 8.3.3 (ONLY for Job Status feature in Java Connector File Drop 3.1)
•    See LPS and Connectors Product Compatibility table for LPS compatibility

Loftware WebAccess™

•    Loftware WebAccess™ requires LPS Premier 9.5 or later*.
•    Loftware WebAccess™ is currently supported on the following 32–bit Operating Systems:
      –  Windows 2000 with latest Service Pack
      –  Windows 2003 R2 with Service Pack 2
      –  Window XP with Service Pack 2 or 3
      –  HP–UX11
      –  Solaris 5.9
      –  Red Hat Enterprise Linux 5
•    System requirements are dependent on the number of concurrent users a customer has. Loftware’s Professional Services Group (PSG) will help scope out the system requirements for customers.
•    The following are the prerequisites for Loftware WebAccess™
      –  JRE 1.6.0_16
      –  Apache Tomcat Web Server, Version 6.0.20
      –  Apache AXIS2, Version 1.4.1 web services engine
      –  PostgreSQL 8.4.x

LPS and other Loftware Products Compatibility

•    Loftware Connectors, Loftware Web Access and Loftware Web Services support connectivity only to LPS Premier.

LPS Version	Loftware Connector for JAVA	Loftware Connector for ORACLE	Loftware Connector for SAP	Loftware WebAccess/ Web Services
9.7	3.0, 3.1¹	2.6, 3.0¹	1.1, 1.5¹	2.2¹
9.6	3.0, 3.1	2.6, 3.0	1.1, 1.5	2.2
9.5	3.0, 3.1	2.6, 3.0	1.1, 1.5	2.1
9.1	2.6, 3.0	2.6, 3.0	1.1, 1.5	Not Supported
9.0	2.6, 3.0	2.6, 3.0	Not Supported	Not Supported
8.4	2.6, 3.0	2.6, 3.0	Not Supported	Not Supported
8.3	Not Supported	2.1, 2.5	Not Supported	Not Supported
8.1	Not Supported	2.1, 2.5	Not Supported	Not Supported
8.0	Not Supported	2.1, 2.5	Not Supported	Not Supported
7.3*	Not Supported	2.1, 2.5	Not Supported	Not Supported
7.2*	Not Supported	2.1, 2.5	Not Supported	Not Supported
7.1*	Not Supported	1.0**	Not Supported	Not Supported
7.0*	Not Supported	Not Supported	Not Supported	Not Supported

NOTE:
•    ¹ Not compatible with the Loftware Print Server that resides on the same machine that runs Windows Vista, Windows 7 or Windows Server 2008 operating system.
•   * Loftware Print Server® versions 7.x and earlier are not supported anymore.
•    ** Loftware Connector® for Oracle® 1.x is not supported anymore.

  Knowledge Base

This is an online database of info, frequently asked questions and solutions to typical problems.

  Tutorials

Short video clips and scripts that illustrate some steps in designing and implementing label printing.




Online Assistance
As a Loftware User, you have access to several Online resources to help you troubleshoot common printing errors. These are listed below along with recommended steps to take before calling Technical Support. Loftware has highly-trained technicians available to help you with your labeling system. Often, a few minutes spent searching the Loftware Knowledge Base and/or User Guides will save valuable time and solve most Loftware issues.

One-on-One
We're ready to help you troubleshoot any problems you may encounter with your printing system. Our trained technicians answer most calls in less than a minute and are experts in bar code label printing. E-mail or call 603.766.3630 x 402.

To service you quickly and efficiently, please have the following information available when you call:

Serial Number
If you need to call Technical Support, please have your serial number ready. These numbers can be obtained by accessing the Help | About menu of the label design modeor from any of the printing modules

Registration
Is your product registered? If you have not registered your software, please do so before calling Tech Support. Click here to register.