Documents

The following Technical Documents assume that you have a basic understanding of Loftware RFID and barcode software components and how they are used. If you have questions after reading these articles, feel free to contact our Systems Analyst at: 603.766.3630 x209 go to the Analyst page or e-mail our analyst directly at: Analyst.

Click on the PDF icon or the title to view a PDF of the paper.

Migration Paths for LLM on Terminal Server or Citrix
On February 7, 2007, Loftware discontinued selling Terminal Server seats for Loftware Label Manager applications. With this comes the end of support for LLM™ concurrent client licensing on Terminal Server or Citrix. This technical document describes two migration options for customers with Terminal Server seat licensing.

Performance_Considerations for_Windows_Printers
This technical document compares the two ways Loftware provides for RFID and barcode printing to Windows type printers: (1) using the Windows driver specific to the printer (2) using the Loftware PCL5 printer driver.

Understanding RFID Licensing: A Further Overview of how it Works
Loftware Introduced RFID Printing in version 8.0. This technical document is aimed at giving a better understanding on how RFID technology capabilities are licensed in the Loftware Print Server (LPS).

Oracle WMS and MSCA RFID and Barcode Printing
If you are using Oracle WMS or MSCA applications, there are several choices for adding the ability to print barcode labels or RFID technology labels. Each choice has its benefits and drawbacks depending on the requirements of the system. The purpose of this technical document is to examine each solution so that our customers can make an informed decision as to how they may proceed.

  Knowledge Base

This is an online database of info, frequently asked questions and solutions to typical problems.

  Tutorials

Short video clips and scripts that illustrate some steps in designing and implementing label printing.




Online Assistance
As a Loftware User, you have access to several Online resources to help you troubleshoot common printing errors. These are listed below along with recommended steps to take before calling Technical Support. Loftware has highly-trained technicians available to help you with your labeling system. Often, a few minutes spent searching the Loftware Knowledge Base and/or User Guides will save valuable time and solve most Loftware issues.

One-on-One
We're ready to help you troubleshoot any problems you may encounter with your printing system. Our trained technicians answer most calls in less than a minute and are experts in bar code label printing. E-mail or call 603.766.3630 x 402.

To service you quickly and efficiently, please have the following information available when you call:

Serial Number
If you need to call Technical Support, please have your serial number ready. These numbers can be obtained by accessing the Help | About menu of the label design modeor from any of the printing modules

Registration
Is your product registered? If you have not registered your software, please do so before calling Tech Support. Click here to register.