Loftware Cloud and NiceLabel Support
NiceLabel offers full and free support for our products. We also offer Software Maintenance Agreement (SMA) which entitles you to priority support and free upgrades.
Learn more about Software Maintenance Agreement
Support for NiceLabel 2017 and all legacy products is no longer available. Please see here if your version is still supported.
Contact support
Support in Europe, Middle East and Africa (EMEA)
+386 4 280 50 93 | support.emea@loftware.com
Support in North and South America
+1 262 784 2466 | support.americas@loftware.com
Support in Germany
+49 6104 6899 860 | support.emea@loftware.com
Support in Asia-Pacific (APAC)
+86 40 0120 0806 | support.apac@loftware.com
+65 31 051 838 | support.apac@loftware.com
(English and Mandarin)
TeamViewer (in case of remote PC access needed)
Submit a support ticket
Open a service case online for technical assistance with troubleshooting, break-fix requests, and other product issues.
Knowledge base
View our Knowledge Base for comprehensive guides and answers to frequently asked questions.