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Products overview
  • Enterprise labeling

    Optimize labeling for efficiency and compliance, enhancing agility across your supply chain.

Solutions overview

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  • Submit a support ticket

    Open a service case online for technical assistance with troubleshooting, break-fix requests, and other product issues.

  • Loftware Academy

    Improve your skills and learn best practices in our self-directed online training.

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Loftware Technical Support

Loftware Support proudly unveils our new customer portal!

Now directly accessible through our website, the portal offers advanced case management, real-time case tracking, a wealth of knowledge articles, user management, and much more. Explore these enhanced features today at https://my.loftware.com. See our tutorials on how to effectively use the customer support portal. For any issues or questions regarding the support portal please contact portalhelp@loftware.com.

Select your product to submit a ticket

For quick answers to common questions, please visit our Loftware Help Center prior to submitting a support ticket. 

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Loftware Cloud, Loftware NiceLabel

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Loftware Cloud Enterprise SP, Spectrum, Print Server

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Prisym

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Loftware Smartflow (Artwork management product)